FAQs

Lightning

  • The warranty and its guidelines to your different products. If you offer various products with additional policies, it’s best to list them all out. For example: The warranty covers defects in materials. It does not cover issues caused by damage due to shipment, handling, storage, accident, impact, abuse or misuse.

  • A general overview that includes the name of the company, year it was founded and its goal. For example: Company was founded in 2019, with a goal to bring better products to every home across the US.

Material & Care

  • A link to a contact us form, an email address, phone number or any communication method you might offer. For example: If you have a question, comment, suggestion or want to reach out for any other reason, you can contact our team at team@company.com, +1 123 456 7890 or through our chat assistant.

Payment

  • If you are unhappy with the product you’ve received, you can get a refund.

Shipment

  • Shipping time is set by our delivery partners, according to the delivery method chosen by you. Additional details can be found in the order confirmation email you’ve received.

  • Orders are usually shipped within 1-2 business days after placing the order.